ENERGY · PARK HOME ENERGY SUPPLY UK
Energy Supply for Park Homes Explained
How gas and electricity supply works for park homes, resale rules and consumer protections.
Quick summary
- Many park homes receive energy via site owner resale
- Maximum resale price rules apply
- Residents may not be able to switch supplier
- Ofgem protections differ from standard domestic supply
For information only
Energy supply arrangements for park homes differ significantly from standard residential properties. Many park home residents do not have direct contracts with energy suppliers. Instead, electricity and sometimes gas are purchased by the site owner and resold to residents. This structure creates unique pricing rules and consumer protections. This guide explains how park home energy supply works, what maximum resale price rules apply and what to do if you believe you are being overcharged.
How Energy Supply Works in Park Homes
Park homes often operate differently from standard houses. Instead of each property having a direct supply contract with an energy supplier, the site owner may hold the primary energy contract.
Electricity may be supplied through:
- A single main meter for the site
- Internal distribution across the park
- Individual sub-meters for each home
Residents are then billed by the site owner, not directly by a retail energy supplier.
Gas supply may be:
- Bulk LPG tank
- Individual LPG bottles
- Mains gas (less common)
This structure affects switching rights and pricing transparency.
Maximum Resale Price Rules
If a site owner resells electricity or gas, they must not charge more than the maximum resale price.
This generally means:
- The same unit rate paid to the supplier
- The same standing charge proportion
- No additional profit margin
They may charge legitimate administrative costs, but these must be lawful and transparent.
If you suspect overcharging:
- Request copy of main supplier bill
- Compare rates
- Seek advice from Citizens Advice
- Contact local Trading Standards
Citizens Advice
https://www.citizensadvice.org.uk
Switching Limitations
In many park home arrangements, residents cannot switch supplier individually because:
- The entire site shares one supply contract
- Internal wiring is not individually grid-connected
If your home has its own direct metered supply to the grid, switching may be possible — but this is less common.
Billing Transparency and Rights
You have the right to:
- Clear breakdown of charges
- Explanation of rates
- Evidence of supplier pricing
- Fair billing practices
If billing lacks transparency, you can formally request documentation.
Government Support and Vulnerability
Park home residents may still qualify for:
- Priority Services Register
- Warm Home Discount (where eligibility rules allow)
- Energy efficiency grants (property-dependent)
However, some support schemes are structured around direct supplier relationships, which can complicate access.
If in doubt, contact:
- Citizens Advice
- Your local authority
- Your electricity distribution network operator
Key takeaways
- Park home energy often supplied via site owner
- Maximum resale price rules protect residents
- Switching is often restricted
- Transparency rights exist
Why can’t I switch supplier like other households?
Because the park often operates under a single supply contract held by the site owner.
Can the site owner make profit on energy resale?
No. They must comply with maximum resale price rules.
Who regulates park home energy billing?
Trading Standards and general consumer protection law may apply.
Can I request proof of the site owner’s tariff?
Yes, you can request transparency on rates and billing structure.
Do price caps apply to park home energy?
Not always directly, since you may not be a retail customer of a licensed supplier.
Can I access government energy grants?
Possibly, depending on scheme rules and whether you are treated as a direct customer.
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