Trust
Trust Policies
This page groups together all the policies that shape how Switch4Good operates. Each policy is written in plain English and designed to be understood by supporters, causes, and partners without legal expertise.
Privacy Policy
How we collect, use, store, and protect personal data under UK GDPR and the Data Protection Act 2018.
Read full policyTerms & Conditions
The rules and responsibilities that apply when you use the Switch4Good platform.
Read full policyComplaints Procedure
How to raise a complaint, what we do with it, and your escalation options.
Read full policyVulnerable Customers
How we support people who may need extra care, flexibility, or accessible communication.
Read full policyNo Dark Patterns
Our commitment to honest design: no fake urgency, no pre-ticked boxes, no misdirection.
Read full policyIndependence & Conflicts of Interest
How we manage commercial relationships to avoid bias in recommendations.
Read full policyQuestions about our policies?
If anything is unclear or you need a policy in an alternative format, contact us at hello@switch4good.co.uk.